Inselstrasse 7
10179 Berlin
studio@valesque.com
Valeska Dütsch and Sophie Berianidze GbR
Potsdamer Straße 103
10785 Berlin
INTERNATIONAL SHIPPING
Expected arrival date for international orders is approximately 10—14 days from the order date. For international orders, a customs duty will be charged to you depending upon the country in which you reside. VALESQUE is not responsible for payment of this duty. By law, we cannot change the value of order on commercial invoices. We must adhere to all international import/export laws.
If you decide to refuse your shipment, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund.
ONLINE RETURN POLICY
The buyer is responsible for any return shipping costs.
Valesque is not responsible for return shipping costs, nor duty reimbursement in the case of international purchases.
All sales are final after 14 days of purchase.
Please contact studio@valesque.com
prior to sending a return or exchange.
Your return will be processed as soon as possible. Please allow 7 business days for your refund to be processed.
We hold the right to deny refunds if the merchandise returned does not meet our return policy requirements.
Returns should be addressed to:
VALESQUE
INSELSTRASSE 7
10179 BERLIN
GERMANY
+49 178 3363124
CREDITS
Logo & Website Design
by David Mallon / Earth Core